AI Senior Product Manager (Analytics Platform)

TL;DR

AI Senior Product Manager (Analytics Platform): Developing and scaling an internal AI service layer that powers CXone's analytics capabilities with an accent on AI-native product development and internal service adoption. Focus on building prototype-driven specifications, managing AI service economics, and engaging enterprise customers as a technical SME.

Location: USA - Atlanta, GA

Company

hirify.global is a global AI innovation powerhouse providing enterprise customer experience platforms to 25,000+ businesses worldwide.

What you will do

• Own the strategy, roadmap, and precise service specifications for an Analytics Platform service area.
• Drive internal adoption of AI services across various hirify.global application teams.
• Engage directly with enterprise customers as the primary subject matter expert on AI capabilities.
• Validate assumptions and generate specifications through prototype-first discovery and structured evaluation cycles.
• Monitor service economics, tracking unit costs and performance data to support informed adoption.
• Collaborate with AI governance, risk, and data science functions of enterprise clients.

Requirements

• 8+ years of experience in software product management.
• Demonstrable track record of building AI-native product prototypes and running evaluation cycles.
• Experience engaging enterprise customers as a technical SME.
• Proficiency with version control (Git) and basic development workflows.
• Must be located in or able to work from Atlanta, GA.
• Bachelor’s degree.

hirify.global-to-have">hirify.global to have

• Experience with platform, infrastructure, or API-layer product management.
• Background in contact center, CX, or analytics enterprise software.
• Expertise in Conversational AI, Generative AI, or Agentic AI workflows.
• Knowledge of AI governance and regulatory requirements like GDPR and CCPA.

Culture & Benefits

• Opportunity to work at a NASDAQ-listed market leader in AI and cloud.
• Ambitious, high-standard environment focused on challenging limits and winning.
• Direct influence on AI differentiation in a global market.
• Equal opportunity employer with a diverse, global workforce across 30+ countries.