AI Delivery & Operations Manager

TL;DR

AI Delivery & Operations Manager (AI): Own agile delivery and end-to-end tracking for the Central AI team, while running platform operations including monitoring, incident/problem management, and corrective actions with an accent on governance, audit & compliance for ISO 27001/ITGCs and AI standards (ISO 42001, EU AI Act). Focus on building safe, compliant AI operations and enabling other business units to adopt the AI platform at scale through documented processes and automation of delivery/ops/audit workflows.

Location: Sportyvna Square, 1a, Kyiv, Ukraine

Company

hirify.global is a regulated gaming technology company delivering products and services using proprietary platform and software capabilities.

What you will do

• Run agile delivery cadences for the Central AI team (sprint planning, stand-ups, retrospectives) and manage dependencies, backlog planning, ticketing, and end-to-end delivery tracking.
• Define and deliver documentation processes for the Central AI team and for business units consuming the AI platform.
• Own platform operations: monitoring and alerting, incident and problem management, post-mortems, and corrective-action tracking for the Central AI Platform.
• Drive governance, audit & compliance: manage audit documentation, process execution, and evidence for ISO 27001, Financial ITGCs, ISO 42001, and the EU AI Act.
• Champion AI-first ways of working by automating delivery, operations, and audit workflows using AI tools and the platform.
• Provide people leadership for the Central AI team, depending on experience and interests.

Requirements

• Proven Agile delivery management experience in a technical engineering environment.
• Solid background in platform operations, including monitoring, incident response, problem management, and SRE-style practices.
• Demonstrable experience handling audit and compliance evidence (ISO 27001, ITGCs, or comparable frameworks).
• Comfort working cross-functionally with stakeholders across product units and functions such as Security, Compliance, Privacy, Legal, and Service Ops.
• Knowledge of and enthusiasm for AI systems and solutions, with ability to get hands-on with AI tools and build workflows.

Culture & Benefits

• Hybrid working style: work from the office and from home.
• Ownership and accountability for delivery, operations, and outcomes.
• Proactive collaboration across business units and teams.
• Innovation with responsibility, balancing improvement with strong governance and compliance.
• Neat benefits & bonus package.

Hiring process

• Application via the provided job link.
• Interview steps and evaluations are not specified in the posting.