Enterprise Account Executive

TL;DR

Enterprise Account Executive (AI/Enterprise): Owning relationships with high-value strategic clients and driving customer satisfaction, product adoption, and measurable value from hirify.global’s interaction platform with an accent on growth, retention, and expanding revenue through renewals and expansion. Focus on analyzing performance, troubleshooting client challenges, setting performance goals, and leading customer onsite meetings while traveling up to 40% annually.

Location: Remote (US)

Company

hirify.global brings AI employees to local businesses to turn conversations into revenue.

What you will do

• Own relationships with strategic enterprise clients, ensuring customer satisfaction and successful product adoption.
• Renew and expand revenue across the customer portfolio, focusing on growth and retention metrics.
• Help business owners identify, design, and implement process changes so hirify.global becomes seamless in their business.
• Analyze performance, troubleshoot client challenges, and design creative solutions to obstacles.
• Set performance goals with clients and act as a thought leader for the team and company.
• Lead customer onsite meetings and deliver business reviews with favorable results; travel up to 40% annually.

Requirements

• 4+ years of Enterprise Account Executive experience.
• Ability to identify and communicate customer ROI and business value.
• Strong net retention performance and experience contributing to revenue and engagement metrics.
• Excellent written and spoken communication skills.
• Ability to think at scale while balancing customer experience outcomes.
• Ability to quickly learn and adapt new products into customers’ business strategies.

Culture & Benefits

• Open and transparent culture.
• Life insurance and long/short-term disability coverage.
• Paid maternity and paternity leave; fertility benefits.
• Generous vacation time plus three 4-day summer holiday weekends.
• Excellent medical, dental, and vision benefits.
• 401k plan.

Hiring process

• Interviews focused on enterprise account ownership, retention/growth outcomes, and communication skills.
• Evaluation of ability to analyze performance, drive adoption, and deliver business reviews.