Associate, Transaction Services Account Management (TSAM)

TL;DR

Associate, Transaction Services Account Management (TSAM): Supporting origination, structuring, execution, and management of cash management (PCM) and trade finance solutions for corporate clients with an accent on deal structuring, credit approvals, and transaction monitoring. Focus on coordinating with Risk, Legal, Compliance, and Operations across geographies while maintaining documentation, reporting, and high service levels.

Company

ING Wholesale Banking in Singapore provides wholesale banking services with a client-focused approach to tailor solutions for corporate customers.

What you will do

• Support TS Sales with deal origination and structuring across cash, trade, and working capital solutions, including RFP/tender support and pricing/pitch materials.
• Assist with execution and credit processes: prepare internal approval materials, coordinate approvals and documentation with Risk/Legal/Compliance, and draft legal documentation.
• Monitor live transactions to ensure compliance with approved credit conditions and covenants; track utilisation, limits, and client performance.
• Flag breaches, exceptions, and early warning indicators; support periodic reviews and renewals with utilisation data and financial updates.
• Coordinate client onboarding, implementation, and query resolution to ensure smooth client experience and high service levels.
• Provide operational support including compliance with internal policies and trade finance controls, maintaining accurate client data and MIS reporting.

Requirements

• Bachelor’s degree (or equivalent) in Finance, Accounting, Economics, Business, or a related discipline.
• 2–5 years of relevant experience in transaction banking, corporate banking, trade finance, or cash management.
• Strong financial analysis skills, including understanding financial statements and working capital metrics.
• Knowledge of transaction banking products, including trade finance (LCs, guarantees, supply chain finance) and cash management/PCM solutions.
• Proficiency in Microsoft Office tools.
• High attention to detail with a strong risk and control mindset; ability to manage multiple stakeholders across functions and geographies.

Culture & Benefits

• Work as part of a global Transaction Services franchise with frequent collaboration with TS teams in other locations.
• Cross-functional coordination with Sales, Relationship Managers, Legal, Product, Risk, and Operations teams.
• Emphasis on knowledge sharing and building a department knowledge base.
• Execution-focused role with structured monitoring, documentation, and audit trail responsibilities.

Hiring process

• Interviews focused on transaction banking/trade finance experience, financial analysis, and stakeholder coordination.
• Assessment of risk/control mindset and ability to support credit approvals and transaction monitoring.

Location: Singapore