Team Leader (Operations Management)

Location: Hsinchu, Taiwan

Company

hirify.global is an equal opportunity employer committed to an inclusive and diverse workforce.

What you will do

• Lead the execution of field and operations management activities and drive delivery of planned results.
• Monitor customer satisfaction, key performance indicators, escalations, and corrective actions.
• Identify optimization opportunities and contribute to business plans, decision-making, and organizational design.
• Lead internal A3 and continuous-improvement projects, including recovery of tools from downtime to operational status.
• Manage operational HR activities, performance management, workforce qualification, and department objectives.
• Build stakeholder networks and communicate solutions with internal and external counterparts.

Requirements

• Bachelor’s degree in an engineering-related field is required; a master’s degree is preferred.
• Extensive experience across field or operations management areas.
• More than two years of leadership experience and readiness to take on a broader leadership scope.
• Proven people skills and leadership ability to build and lead a high-performing team.
• Experience leading or influencing teams in a complex customer-facing environment is preferred.
• Ability to supervise 10 or more subordinates and work effectively with other teams and disciplines.

Culture & Benefits

• Commitment to equal opportunity, inclusion, and diversity.
• Recruitment and development practices are conducted without discrimination based on protected personal characteristics.