Specialist I, Sales Support (Digital Media)

TL;DR

Specialist I, Sales Support (Digital Media): Supporting internal and external clients throughout the advertising campaign lifecycle with an accent on order trafficking, communication, and issue resolution. Focus on streamlining workflows between sales and fulfillment teams to ensure SLA benchmarks are met in a fast-paced environment.

Location: Must be based in or able to commute to Hunt Valley, MD (Hybrid: 3 days in-office, 2 days remote).

Salary: $21.63–$24.03 per hour (approx. $45,000–$50,000 annually).

Company

hirify.global, Inc. is a diversified media company and a leading provider of local news, sports, and digital content across 177 television stations and various digital networks.

What you will do

• Traffic and maintain new campaign orders and modifications for digital media channels.
• Act as a liaison between customers and internal/third-party fulfillment teams.
• Streamline communication across US and offshore digital media teams.
• Audit orders and provide clear direction for fulfillment, including asset requirements.
• Resolve issues via the Digital Sales Operations Help Desk and escalate when necessary.
• Conduct weekly pacing checks and proactive management tasks.

Requirements

• 2+ years of experience in a digital coordinator or similar role.
• Must be able to work in a hybrid environment in Hunt Valley, MD.
• Strong organizational and project management skills with attention to detail.
• Proficiency in MS Office Suite (Outlook, Word, Excel).
• Excellent written and verbal communication skills with a customer service-centric attitude.
• Ability to adapt to changing systems and evolving product mixes.

Nice to have

• Experience with Google Ads, Yahoo DSP, Facebook Ads Manager, or Google Business Profile.
• Familiarity with JIRA.

Culture & Benefits

• Comprehensive benefits including health, dental, and vision plans.
• Retirement plan participation and employee stock purchase plan.
• Generous time off: 15 vacation days, 2 personal days, 9 holidays, and 40 hours of paid sick leave.
• Parental leave and life/disability insurance.
• Goal-oriented culture with an open-door policy and opportunities for upward mobility.