Senior Field Engineer (HyperV)

TL;DR

Senior Field Engineer (HyperV): Serving as the primary onsite technical resource for enterprise networking and server infrastructure aboard cruise vessels with an accent on VMware to Hyper-V migration. Focus on maintaining high availability of shipboard data centers, troubleshooting Cisco environments, and executing infrastructure upgrades during rotations.

Location: Must be based in the US and possess a Valid U.S. Passport; role involves onsite rotations aboard cruise ships.

Company

A Fortune 1000 IT solutions partner that designs, builds, and supports IT solutions across hardware, cloud, and cybersecurity for thousands of global clients.

What you will do

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
• Lead the migration of shipboard environments from VMware to Hyper-V utilizing Veeam technologies.
• Install, configure, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
• Administer Microsoft Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
• Manage onboard data center operations, including rack-and-stack activities, cabling, and hardware upgrades.
• Coordinate with remote engineering teams and serve as the lead onsite technical representative.

Requirements

• 7+ years of experience supporting enterprise network and infrastructure environments.
• Proven experience providing Level 3 network and systems support.
• Strong hands-on expertise with Cisco networking, Hyper-V, VMware vSphere, and Active Directory.
• Valid U.S. Passport is mandatory.
• Ability to work independently with limited onsite supervision in dynamic environments.
• Advanced troubleshooting and problem-solving skills in data center environments.

Nice to have

• Certifications: AZ-104, AZ-305, or Windows Server Hybrid Administrator Associate.
• Cisco CCNA or CCNP certification.
• Veeam Certified Engineer (VMCE) or VMware Certified Professional (VCP).
• CompTIA Server+ certification.