Senior Field Engineer

TL;DR

Senior Field Engineer (Observability): Supporting Solution Engineering with technical enablement, demos, workshops, and deep product expertise across observability platforms with an accent on building and delivering technical content and architecting modern cloud-native applications. Focus on solving customer-facing technical needs through presentations, training materials, and incident/debugging-oriented understanding of the software development lifecycle.

Location: Germany (Remote)

Salary: 120,000 - 145,000 EUR OTE annually

Company

hirify.global builds Grafana Cloud, a fully managed observability platform based on open source and open standards.

What you will do

• Anticipate needs of the Solutions Engineering team and provide technical enablement for customer engagements.
• Design, develop, and deliver technical presentations, white papers, and product workshops.
• Create and deliver training materials, product demonstrations, and workshops for the One-X organization, customers, and the community.
• Partner with Product Management, Marketing, Engineering, and Customer Experience to support sales and adoption activities.
• Act as a subject matter expert (SME) for one or more observability products, leading deep-dive technical meetings and strategic POVs.

Requirements

• 5+ years of technical experience as an SRE, Developer, Architect, and/or presales Solution Architect.
• Deep understanding of at least two to three observability technologies (e.g., Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog).
• Experience planning and executing a corporate observability strategy.
• Comfort with at least one modern programming language and understanding of the modern software development lifecycle (debugging and investigation).
• Working familiarity with Linux and common tools.
• Ability to architect a modern application on AWS, Azure, or GCP, including IaC tools such as Terraform and technologies like Kubernetes, Docker, Serverless, and Microservices.

Nice to have

• OSS selling experience.

Culture & Benefits

• 100% remote company with a global culture.
• Annual leave policy of 30 days, including Grafana Shutdown Days.
• Restricted Stock Units (RSUs) for ownership in company success.
• In-person onboarding to help new hires ramp up.
• Transparent communication and autonomy with a high-trust team culture.

Hiring process

• Interview process includes level/experience/skill assessment and compensation alignment for the candidate’s market.
• Recruitment team reviews applications manually, with possible use of AI tools to match CV information to openings.