Senior Manager, Professional Services Technical Architect

TL;DR

Senior Manager, Professional Services Technical Architect: Oversee the AMER Technical Architecture practice across presales and delivery, turning customer priorities into real adoption and measurable outcomes with an accent on complex implementations, repeatable delivery methods, and first-mover delivery of new hirify.global capabilities. Focus on coaching senior technical talent, managing end-to-end engagement scoping and delivery oversight, and shaping architecture guidance across platform, AI, and security.

Location: Remote (Canada; US)

Salary: $171,360 - $288,660 USD

Company

hirify.global is an intelligent orchestration platform for DevSecOps.

What you will do

• Manage and develop the AMER Technical Architecture team (Intermediate, Senior, and Staff Technical Architects) across platform, AI, and security-related customer engagements.
• Own the practice end to end: presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment.
• Coach architects to become credible advisors focused on customer outcomes, strong technical judgment, and consultative communication.
• Partner on complex presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk.
• Lead first-mover delivery of new hirify.global capabilities and convert field learnings into reusable templates, architecture guidance, migration patterns, and implementation standards.
• Represent the Technical Architecture practice in AMER Professional Services management discussions and coordinate with adjacent functions to improve service evolution and delivery consistency.

Requirements

• Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, including coaching, performance management, and career development.
• Experience applying platform engineering, site reliability engineering, infrastructure, or software development expertise to guide technical direction and build credibility with experienced architects.
• Experience running consultative engagements by linking technical work to business goals and focusing teams on customer value and realized outcomes.
• Experience with technically complex presales work: discovery, scoping, estimation, solution definition, and risk assessment.
• Demonstrated ability to operate effectively in fast-moving environments where offerings and priorities evolve.
• Experience building or improving repeatable delivery methods (playbooks, standards, service kits, architecture patterns, implementation guidance).

Culture & Benefits

• All-remote, asynchronous environment built on transparency, iteration, collaboration, and empowered ownership.
• Flexible Paid Time Off (PTO).
• Growth and Development Fund for learning and development.
• Equity compensation and an employee stock purchase plan.
• Parental leave.