6 дней назад
Customer Success Intern
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Success Intern (SaaS): Supporting the Customer Success team in managing client relations and product onboarding with an accent on customer communication and CRM data management. Focus on assisting new users with setup, gathering feedback, and optimizing customer experience.
Location: Hybrid Sofia, Bulgaria
Company
is a Nasdaq-listed software provider enabling the development and management of AI-powered applications.
What you will do
- Respond to customer queries via email and chat with guidance and training
- Assist new customers with onboarding and basic product setup
- Maintain and organize customer data within CRM tools
- Analyze customer activity data to identify users requiring additional support
- Collect and organize user feedback to drive product improvements
Requirements
- Passion for working in a dynamic, client-facing environment
- Driven, confident, and systematic approach to organization
- Fluency in English is a must
- Interest in systems and tools such as Salesforce and HubSpot
Culture & Benefits
- Generously paid internship program
- 15 days of vacation for 6 months plus an extra day off for your birthday
- Dedicated mentor and structured onboarding plan
- Possibility of future job opportunities based on performance
- Premium healthcare and dental care coverage
- Modern office with an onsite gym
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →