CRM Application Manager (Salesforce Marketing Cloud)

TL;DR

CRM Application Manager (Salesforce Marketing Cloud): Leading a team of consultants to implement and optimize marketing automation solutions for global brands with an accent on technical configuration and team mentorship. Focus on streamlining client operations, activating new capabilities in the Catalyst platform, and ensuring seamless end-to-end customer journeys.

Location: London, United Kingdom

Company

hirify.global is a world-leading Centre of Excellence specializing in hyper-personalization, marketing automation, and CRM for some of the world's most admired brands.

What you will do

• Lead and mentor a team of Application Consultants, focusing on professional growth and technical adoption of internal tools.
• Translate client business objectives into technical requirements for complex marketing campaigns.
• Configure and implement customized business rules, automations, and features within the Catalyst platform.
• Troubleshoot technical issues and optimize data-driven audience segmentation and reporting.
• Act as a trusted advisor for clients on marketing automation setups and lifecycle programs.
• Oversee team productivity, resource allocation, and project timelines to ensure optimal delivery.

Requirements

• Proven experience leading marketing automation consultants in delivering technical solutions to clients.
• Essential: Professional experience with Salesforce Marketing Cloud or Adobe Campaign.
• Strong JavaScript skills for developing tailored technical solutions.
• Expertise in data management, segmentation, and reporting.
• Analytical problem-solving skills and a client-focused approach.
• Must be based in London, UK.

Nice to have

• Experience working with Braze.

Culture & Benefits

• Access to a global network of over 30,000 employees across 150+ offices.
• Collaborative environment working alongside developers, architects, and data specialists.
• Inclusive culture that values connection, belonging, and the power of differences.
• Opportunity to work with high-profile global brands.
• Equal opportunity employer committed to respect and career progression.