Director, Product Operations

TL;DR

Director, Product Operations (Product Operations): Building the operational backbone for a complex legal-tech product portfolio by setting the operating model, product playbook, and cross-functional cadence. Focus on translating product strategy into repeatable execution rhythms, driving data-driven portfolio insights, and evaluating AI-enabled capabilities to improve collaboration, forecasting, and delivery health.

Company

hirify.global builds legal technology solutions for law firms worldwide.

What you will do

• Design and run a mature cross-functional go-to-market model to ensure product launches are strategically sequenced and operationally ready.
• Own a unified Product Playbook that standardizes how product teams roadmap, discover, plan, and launch.
• Establish an operating cadence for planning, execution, and review to give leadership visibility and align the product organization.
• Drive roadmap alignment between product investment and business priorities, ensuring traceable decisions and intentional sequencing.
• Provide executive-ready narratives and reporting using analytics to support resource allocation, delivery health, and portfolio performance.
• Enable a high-velocity product organization through coaching, governance, and tooling, including adoption of AI-enabled capabilities.

Requirements

• 10+ years in Product Operations, Product Management, or Program Management in technology or SaaS organizations, including 3+ years leading teams or programs at scale.
• Proven experience building and scaling product operating models, playbooks, and planning cadences across complex, multi-product portfolios.
• Track record leading cross-functional programs and influencing senior stakeholders across product, engineering, UX, customer success, and go-to-market.
• Strong analytical and systems-thinking skills to synthesize data and drive measurable operational improvement.
• Advanced proficiency with product lifecycle and analytics tools such as Jira, Confluence, and Pendo.
• Hybrid role based in Denver, Toronto, Philadelphia, New Jersey, or Raleigh with expectations to be in office at least 3 days a week.

Culture & Benefits

• Hybrid collaboration with an expectation of at least 3 in-office days per week.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) with company match (US) and retirement savings plan with company match (Ontario), plus incentive and recognition programs.
• Opportunity to work at the intersection of legal technology and AI-driven innovation.
• Inclusive workplace with support for accommodations during the process and in the role.

Hiring process

• Resume review and candidate matching may use AI and automated tools to improve workflow efficiency.
• Final hiring decisions are made by qualified hirify.global professionals.

Location: Hybrid (Denver, CO; Toronto; Philadelphia, PA; New Jersey; or Raleigh) — in office at least 3 days a week.

Salary: $125,000–$160,000 USD base (Colorado applicants); $190,000–$219,000 CAD base (Ontario applicants).