Staff, Analytics Engineer

TL;DR

Staff, Analytics Engineer (Analytics Engineering/SQL/dbt): Designing and maintaining a robust business data layer in dbt to centralize, reconcile, and standardize GTM metrics for trusted sales analytics, reporting, data science, and AI capabilities. Focus on building automated data quality and reconciliation checks, leading root-cause investigations for data anomalies, and mentoring analytics engineering best practices across cross-functional GTM Data Science & Analytics and Sales Operations.

Company

Twilio builds communications technology and remote-first teams to help businesses and developers deliver personalized customer experiences.

What you will do

• Design and implement a formal business data layer in dbt to centralize and reconcile data from multiple sources into a single source of truth for GTM metrics.
• Partner with GTM Operations and Finance to define, document, and maintain alignment on key business metrics and data definitions.
• Develop automated data reconciliation and quality checks to detect and resolve discrepancies in critical reports and dashboards.
• Mentor analytics engineering team members on data modeling, testing, documentation, and code review best practices.
• Investigate complex data anomalies, perform root cause analysis, and communicate findings to technical and non-technical stakeholders.

Requirements

• Location: Remote, but not eligible to be hired in CA, CT, NJ, NY, PA, WA.
• Minimum 8 years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline.
• Advanced expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using dbt.
• Proven ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics for company-wide data alignment.
• Experience implementing data quality and testing frameworks, including dbt tests, CI/CD, and data observability.
• Strong technical communication and mentorship skills for conveying complex concepts to varied audiences.

Culture & Benefits

• Remote-first work with occasional travel for in-person project or team meetings.
• Competitive pay, generous time off, parental and wellness leave.
• Healthcare benefits and a retirement savings program (benefits vary by location).
• 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
• Eligibility for Twilio’s equity plan and corporate bonus plan.

Hiring process

• Applications accepted until July 31st, 2026 (may change based on business needs).