Deal Desk Financial Analyst

TL;DR

Deal Desk Financial Analyst (Financial Modeling/Deal Economics): Analyze deal economics for standard and non-standard agreements and build financial models to support pricing, discounting, and margin governance with an accent on complex tradeoffs across price, volume, risk, and contract structure. Focus on end-to-end Deal Desk workflow execution in Salesforce/CPQ and data-integrity policy compliance while partnering with Sales, Legal, and Finance to structure win-win deals.

Location: Remote (US) — not eligible to be hired in CA, CT, NJ, NY, PA, WA

Salary: $72,480–$106,500 (estimated pay range by location)

Company

Twilio provides communications technology and cloud-based solutions for businesses and developers.

What you will do

• Analyze deal economics for standard and non-standard agreements, including pricing, discounting, term length, usage commitments, and gross margin impact.
• Partner with Sales to structure commercially sound deals by evaluating tradeoffs across price, volume, and risk within Twilio’s financial guardrails.
• Build, maintain, and review financial models and pricing scenarios for non-standard deal requests and leadership approval decisions.
• Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (quote building and approvals through Order Form creation, DocuSign execution, and opportunity closure) ensuring 100% data integrity and policy compliance.
• Collaborate across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity, especially during high-volume month- and quarter-end peaks.
• Act as a guardrail and educator for Sales/GTM on contracting policies, approval matrices, and discount governance; review non-standard contract language for risk and revenue recognition alignment.

Requirements

• US eligibility constraint: must not be hired in CA, CT, NJ, NY, PA, WA
• Bachelor’s or Associate’s degree plus 2+ years of experience in Corporate Finance, FP&A, Commercial Finance, or an analytical GTM/Deal Desk role; or 4+ years of relevant analytical experience without a degree.
• Strong analytical and financial skills with the ability to explain financial tradeoffs clearly.
• Advanced Excel/Google Sheets skills, including building intermediate financial models, logic formulas, and scenario analyses.
• Detail-oriented and able to manage multiple high-velocity requests simultaneously under tight deadlines.
• Self-starter with a “can-do” attitude, comfortable asking clarifying questions and operating with high integrity.

Nice to have

• Experience with Salesforce, Tableau, CLM, and/or JIRA.

Culture & Benefits

• Remote-first work model with opportunities for in-person connection (about 5% travel).
• Competitive pay and generous time off.
• Healthcare benefits, retirement savings program, paid sick time, paid personal time off, and paid parental leave (offerings vary by location).
• Equity plan and corporate bonus plan eligibility may apply.

Hiring process

• Applications accepted until July 31, 2026 (may change based on business needs).