Sales Manager (Hotel)

TL;DR

Sales Manager (Hotel): Proactively solicit and handle sales opportunities, ensuring proper handover for service delivery and building long-term, value-based customer relationships. Focus on closing the best opportunities using market trend knowledge, managing sales activities (calls, proposals, contracts), and driving exceptional guest and account service.

Location: Dubai, United Arab Emirates

Company

Bvlgari Hotels & Resorts, part of Marriott International, delivers luxury hospitality in major cosmopolitan cities and resort destinations.

What you will do

• Proactively solicit and manage sales opportunities to achieve personal and location sales goals.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Coordinate sales efforts with off-property sales channels to avoid duplication and ensure smooth execution.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and handling customer correspondence.
• Use market and competitor insights (economic trends, supply and demand) to identify and close the best opportunities.
• Provide accurate turnover to Event Management and support customer service standards to drive loyalty and account growth.

Requirements

• 2-year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related field with 3 years of sales/marketing experience, or a 4-year bachelor’s degree with 1 year of sales/marketing experience.
• Experience in sales and marketing or a related professional area.
• Ability to build relationships with customers and internal/external stakeholders to drive future bookings.
• Competence in preparing proposals, writing contracts, and managing customer communications.
• Strong understanding of market trends and target customer needs to maximize revenue.

Culture & Benefits

• Equal opportunity employer with a focus on valuing diverse backgrounds.
• Luxury brand partnership (Bvlgari) within a global Marriott International portfolio.
• Service excellence expectations across each customer experience.