Senior Client Service Manager (AdTech)

TL;DR

Senior Client Service Manager (AdTech): Managing and cultivating high-value client relationships within an advertising agency with an accent on campaign lifecycle management, reporting, and strategic communication. Focus on acting as a liaison between clients and Ad Operations, mentoring junior team members, and ensuring campaign success within budget.

Location: Must be based in the USA

Company

hirify.global is an advertising technology company focused on delivering high-impact campaign management and client success solutions.

What you will do

• Manage and cultivate multiple VIP client relationships as the primary point of contact.
• Act as a liaison between clients and the Ad Operations team to facilitate campaign launches and management.
• Deliver comprehensive reporting and actionable insights to clients.
• Proactively anticipate client needs and resolve issues before they arise.
• Lead client-facing calls and communicate strategies and results with confidence.
• Mentor and lead more junior Client Service Managers.

Requirements

• 6+ years of experience in client service or account management within an advertising agency.
• Proven track record in managing and growing client accounts.
• Strong understanding of advertising industry trends and best practices.
• Excellent communication and presentation skills.
• Strong leadership and team management abilities.
• Must be based in the USA.

Culture & Benefits

• Competitive salary.
• Fully remote work environment with flexible hours.
• Unlimited PTO policy.
• Growth-focused environment with access to learning resources.
• Fun team events including online classes and yoga sessions.
• Culture of trust with a focus on results rather than bureaucracy.

Hiring process

• Screening (30 minutes) with a recruiter.
• Test Assignment (3 days) to evaluate technical skills.
• Team Interview (up to 45 minutes) with a Team Lead.
• Final Interview (up to 60 minutes) for an in-depth discussion.