Launch Manager (SaaS)

TL;DR

Launch Manager (SaaS): Managing end-to-end customer onboarding and implementation for a high-growth vertical software platform with an accent on data migration, configuration, and user training. Focus on maintaining tight project timelines, resolving complex implementation blockers, and ensuring seamless value realization for construction contractors.

Location: Remote (US). Hybrid approach (3 days/week in office) required for candidates within a reasonable commute to San Francisco or New York City.

Salary: $120,000 – $140,000 + Equity

Company

hirify.global is a fast-growing vertical software company rebuilding core HR, finance, and operations systems for the construction industry using AI and embedded payments.

What you will do

• Manage the full implementation lifecycle for a book of business from kickoff to go-live.
• Consult with customers to determine optimal product configuration based on their specific requirements.
• Migrate employee and payroll data from legacy systems into the platform.
• Provide product training and guidance to employers and brokers.
• Troubleshoot and resolve implementation blockers to maintain customer trust.
• Collaborate with Product and Engineering teams to prioritize platform enhancements.

Requirements

• 3+ years of experience in SaaS implementation, onboarding, consulting, or project management.
• Excellent written and verbal communication skills with the ability to simplify complex concepts.
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Customer-first mindset with high empathy and ownership.
• Strong problem-solving skills and adaptability in fast-paced environments.
• Detail-oriented with exceptional organizational skills.

Culture & Benefits

• Competitive salary, commission, and equity packages.
• Comprehensive medical, dental, vision, and FSA plans.
• Company-matched 401(k) retirement plan.
• Unlimited PTO and 16-week paid parental leave.
• Annual educational allowance for professional development.
• Regular company-wide and team-specific off-sites.

Hiring process

• Recruiter Screen
• Hiring Manager Interview
• Take-Home Exercise
• Mock Implementation Presentation
• Leadership Interview