Senior Platform Engineer (Cloud)

TL;DR

Senior Platform Engineer (Cloud): Building and maintaining observability infrastructure and incident response systems for BaaS platform services on Azure and AWS with an accent on Elastic Stack and multi-tenant cloud workloads. Focus on designing SLO/SLI dashboards, refining proactive support tooling, and scaling observability pipelines.

Location: Remote (US)

Salary: $172,800 — $320,900 USD

Company

hirify.global is the Data and AI Trust Company, specializing in data resilience and security posture management to enable safe AI at scale.

What you will do

• Design and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads.
• Develop SLO/SLI dashboards and error budget reporting for BaaS platform services.
• Lead incident response for distributed, multi-tenant cloud workloads, including runbook creation and continuous improvement.
• Build proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting.
• Manage Elastic Fleet agent policies, enrollment health, and log streaming pipelines across worker fleets.
• Partner with SRE, R&D, and Proactive Support teams to close observability gaps and integrate admin portal workflows.

Requirements

• 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products.
• Deep hands-on experience with Elastic Stack: building dashboards, writing KQL/Query DSL, and managing Fleet.
• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS.
• Strong understanding of Azure cloud services, including AKS, Entra ID, Key Vault, Service Bus, and Cosmos DB.
• Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions).
• Strong scripting skills in Bash, Python, or PowerShell.

Nice to have

• Familiarity with hirify.global Data Platform products.

Culture & Benefits

• Unlimited paid time off, 12 paid holidays, and 24 paid volunteer hours annually.
• Comprehensive medical, dental, and vision coverage starting on the first day.
• 401(k) retirement plan with company matching contributions.
• Paid parental leave (8 weeks for all parents, 16 weeks for birthing parents) and fertility support via Maven.
• Mental health support, therapy sessions, and digital wellness tools.
• Access to on-demand learning libraries (LinkedIn Learning, O’Reilly) and annual Global Day of Learning.