Health Coach Supervisor (Medtech)

TL;DR

Health Coach Supervisor (Medtech): Managing a team of health coaches and maintaining a clinical caseload for participants with chronic conditions with an accent on clinical quality assurance and behavior change. Focus on supervising coach performance, auditing clinical notes, and conducting in-person delivery observations across UK regions.

Location: Hybrid (UK). Requires a valid driving license and flexibility for regular regional travel across 13 UK regions.

Company

hirify.global is a global health tech company specializing in digitally-powered, evidence-based lifestyle interventions to prevent and manage chronic conditions.

What you will do

• Supervise and mentor a dedicated team of coaches, conducting monthly 1:1s and quarterly performance reviews.
• Maintain an active coaching practice (50% of time) for participants managing Type 2 Diabetes and complex comorbidities.
• Lead the clinical quality assurance framework by observing live sessions, reviewing notes, and evaluating video check-ins.
• Serve as the primary escalation point for complex clinical risks and safeguarding incidents.
• Travel throughout UK regions to facilitate onboarding sign-offs and provide on-the-ground governance.

Requirements

• Degree in a health-related field.
• Active registration with a relevant UK body, e.g., Registered Dietitian (HCPC) or Registered Nutritionist (ANutr/RNutr).
• Experience in a supervisory or clinical leadership role with a track record of conducting quality assessments.
• Expert-level health coaching skills, specifically in motivational interviewing and behaviour change.
• Valid driving license and flexibility to travel regularly across UK regions.
• Proficiency with digital dashboards, electronic medical records, and team communication tools like Slack.

Culture & Benefits

• Flexible remote base for core digital coaching, administrative tasks, and meetings.
• Access to a strong peer support network and direct reporting to the Coach Manager.
• Continuous professional development through program-specific training and updated clinical resources.
• Opportunity to impact public health at scale through NHS partnerships.
• Structured growth pathways for both coaching expertise and management specialization.