Credit Operations Analyst (Fintech)

TL;DR

Credit Operations Analyst (Fintech): Managing end-to-end credit processes, including loan origination, portfolio monitoring, and collections with an accent on operational efficiency and data-driven decision-making. Focus on optimizing credit workflows, managing delinquency risks, and scaling operations through process documentation.

Location: Must be based in Spain, Poland, Cyprus, Netherlands, Portugal, or the Balkans Area with a valid work permit

Company

hirify.global is a European fintech startup providing an all-in-one financial B2B solution for entrepreneurs, integrating banking, accounting, and invoicing.

What you will do

• Support end-to-end credit operations including loan disbursements and repayment monitoring.
• Monitor portfolio health and manage customers at risk of delinquency or default.
• Resolve credit-related issues with customers and external partners via Intercom.
• Collaborate with cross-functional teams to align on credit operations needs.
• Identify inefficiencies and propose solutions to optimize daily operational tasks.
• Provide data-driven insights to improve overall operational performance.

Requirements

• Fluent English.
• At least 2 years of experience in credit or lending operations within a fintech, bank, or financial services company.
• Valid work permit for Spain, Poland, Cyprus, Netherlands, Portugal, or the Balkans Area.
• Analytical and data-driven approach to working with numbers.
• Ability to work autonomously and effectively with various stakeholders.
• Proactive problem-solving skills and strong attention to detail.

Nice to have

• Experience dealing with high volumes of customer queries.
• Background in recoveries or overdue management.
• Experience working with AI Agents.

Culture & Benefits

• Stock Options Program available to all team members.
• Flexibility to work remotely or in a hybrid model across Europe.
• "Work & Swim" program: one month in a corporate apartment in Cyprus.
• Opportunity for continuous professional growth in a high-trajectory startup.
• Modern, friendly, and eco-conscious corporate culture.

Hiring process

• Recruiter Interview (30 mins).
• Manager Interview (45 mins).
• Case Study.
• Senior Leader Interview.