Product Owner (AI)

TL;DR

Product Owner (AI): Turning customer problems and product strategy into clear, actionable requirements for engineering and design teams with an accent on backlog readiness and delivery friction reduction. Focus on bridging the gap between product strategy and technical execution to ensure high-quality, predictable releases.

Location: Remote (Must be based in Jordan or Egypt)

Company

hirify.global is an AI-native platform for customer experience (CX) intelligence that manages customer lifecycles autonomously using proprietary NLU capabilities.

What you will do

• Transform customer feedback, business requests, and strategy into clear user stories and acceptance criteria.
• Ensure squad readiness by managing the backlog so engineers have full context before development.
• Partner with Product Managers to break large initiatives into smaller, valuable releases.
• Act as the primary bridge between product, design, engineering, QA, and customer-facing teams.
• Identify risks, dependencies, and gaps early to reduce delivery friction and rework.
• Define edge cases, permissions, and workflows to protect the overall customer experience.

Requirements

• Must be based in Jordan or Egypt.
• At least 3 years of experience as a Product Owner, Business Analyst, or Associate Product Manager.
• Proven track record in owning requirements, backlog management, and delivery readiness.
• Comfortable discussing technical concepts such as APIs, integrations, and data models with engineers.
• Ability to create structure and clarity within ambiguous environments.

Nice to have

• Experience with B2B SaaS or Customer Experience (CX) platforms.
• Background in AI-powered products and automation.
• Experience with Arabic-first or MENA-focused products.
• Knowledge of product analytics and adoption metrics.

Culture & Benefits

• Remote-first workplace.
• Culture rooted in ownership, curiosity, speed, and continuous improvement.
• Environment that encourages respectfully challenging ideas and open communication.

Hiring process

• Introductory call with Talent Acquisition.
• Interview with the Hiring Manager.
• Case Study followed by a Presentation Interview.
• Culture fit discussion and offer.