Technical Writer (Banking)

TL;DR

Technical Writer (Banking): Creating high-quality documentation and in-product guidance for complex banking software with an accent on usability, legal completeness, and global market suitability. Focus on collaborating with UX and development teams to integrate user assistance directly into the product within an agile Scrum framework.

Location: Hybrid (Walldorf, Germany). Regular in-person collaboration is required in Walldorf, typically 1-2 days per month.

Company

hirify.global is a fintech company providing innovative software solutions and platforms for the financial services industry to achieve speed, scalability, and cost-efficiency.

What you will do

• Create and maintain user assistance deliverables including product documentation, embedded help, UI texts, and multimedia assets.
• Ensure consistent and user-friendly terminology across all user interfaces and documentation.
• Collaborate iteratively with developers, UX designers, and product owners throughout the agile development process.
• Participate in reviews, demos, and planning meetings to improve usability and content quality.
• Utilize modern documentation and collaboration tools to manage content, reviews, and translations.

Requirements

• Degree in technical writing, translation, or a comparable language-based discipline.
• Ability to explain complex technical concepts clearly and precisely.
• Excellent written and spoken German and English (ideally first language proficiency).
• Strong team mindset and intercultural communication skills.
• Interest in the financial services industry.
• Must be able to regularly visit the office in Walldorf, Germany.

Culture & Benefits

• Performance-based compensation package including base salary and bonus.
• Company laptop and mobile phone for mobile work.
• Car or bike leasing options.
• Small team environment with opportunities to take on responsibility and exercise creativity.
• Flat hierarchies and a flexible, non-bureaucratic working atmosphere.