Technical Support Engineer (Semiconductor)

TL;DR

Technical Support Engineer (Semiconductor): Ensuring stable and efficient production performance of YieldStar systems with an accent on structured troubleshooting, root-cause analysis, and system-level diagnostics. Focus on restoring system performance under production pressure, driving continuous improvement, and collaborating across cross-functional teams to resolve complex technical issues.

Location: Must be based in Linkou, Taiwan

Company

hirify.global is a leading global supplier of photolithography systems for the semiconductor industry.

What you will do

• Act as a technical problem owner for YieldStar systems within a high-pressure manufacturing environment.
• Perform structured root-cause analysis using system logs, data, and failure mechanisms.
• Restore system performance efficiently while maintaining quality and output targets.
• Identify recurring issues and drive structural improvements to enhance system stability and reliability.
• Collaborate with Manufacturing, Production Engineering, and Development teams to resolve technical disturbances.
• Mentor junior engineers and contribute to the development of training materials and best practices.

Requirements

• Bachelor’s degree or higher in Mechanical Engineering, Electrical Engineering, Mechatronics, Physics, or related fields.
• 3–5 years of experience in high-tech production, manufacturing, or engineering.
• Hands-on experience in troubleshooting and diagnosis of complex systems.
• Solid understanding of failure analysis and structured problem-solving methodologies.
• Basic English proficiency for technical communication and documentation.
• Ability to work in a shift-based environment with rotating schedules.

Culture & Benefits

• Opportunity to work with cutting-edge semiconductor manufacturing technology.
• Structured career development and talent pipeline for advanced technical roles.
• Collaborative environment with cross-functional teams.
• Commitment to inclusion and diversity in the workplace.
• Exposure to emergency on-site customer support (approx. 10% travel).