Platform Lead (Financial Services)

Location: Southampton or London, United Kingdom; occasional travel to vendor sites, partner offices, or other organisational locations may be required.

Company

hirify.global is a wealth management business providing financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management.

What you will do

• Manage the outsourced platform vendor relationship, including SLAs, KPIs, escalations, service reviews, contract changes, and vendor risk.
• Translate platform strategy into an executable roadmap, own the backlog, and track OKRs and success metrics.
• Oversee platform integration across organisational architecture, systems, and data landscapes, including APIs, data flows, and third-party connections.
• Lead onboarding, migration, upgrades, incident management, problem resolution, release management, and service continuity activities.
• Manage platform budgets, vendor spend, cost optimization, forecasting, and business cases for platform investments.
• Lead platform team members, support talent development, and communicate platform performance, risks, costs, and initiatives to stakeholders and senior leadership.

Requirements

• Proven experience in platform management, product ownership, or technology delivery in a complex organisation.
• Experience managing outsourced technology vendors, contract governance, and service performance.
• Strong understanding of platform integration, APIs, data architecture, and enterprise technology landscapes.
• Experience owning technology roadmaps and translating strategy into delivery.
• Commercial experience covering budgets, cost modelling, and business case development.
• Experience with ITIL or equivalent service management frameworks, plus information security, data privacy, and regulatory compliance.

Nice to have

• Financial services experience.
• Familiarity with Scrum, SAFe, Kanban, Jira, or Confluence.
• Exposure to Azure, AWS, APIs, event streaming, or microservices.
• ITIL, PMP, PRINCE2, or relevant platform-specific certification.

Culture & Benefits

• Permanent employment with 26 days of annual holiday, equivalent to 182 hours.
• Eligibility for the hirify.global Incentive Scheme.
• Non-contributory pension scheme with the option to increase contributions.
• Private medical insurance, life assurance at four times salary, and income protection at 75% of salary after 26 weeks of absence.
• Flexible benefits are available to UK employees through salary deduction.
• Participation in on-call or out-of-hours support may be required during critical incidents or major platform events.