Client Onboarding Manager (Fintech)

TL;DR

Client Onboarding Manager (Fintech): Leading enterprise-level onboarding projects and implementation journeys for a verification platform with an accent on cross-functional coordination and product adoption. Focus on designing project plans, educating client teams, and ensuring seamless delivery of KYC/AML solutions.

Location: Remote (Global)

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance through identity and business verification.

What you will do

• Lead enterprise-level onboarding projects and guide clients through implementation journeys.
• Coordinate internal cross-functional teams to ensure seamless delivery of services.
• Drive successful product adoption by preparing and educating client internal teams.
• Establish clear project plans and communication workflows to ensure transparency and alignment.

Requirements

• 2–3 years of experience in project management, ideally in a client-facing or implementation-focused environment.
• Fluent in English, Portuguese, and Spanish.
• Experience with KYC, Transaction Monitoring (AML), or related compliance solutions is a strong advantage.
• Proactive, detail-oriented approach to delivering exceptional customer experiences.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance trackers.
• True flexibility with adjustable working hours to maintain productivity.
• Extra time off, including birthday holidays, 10 personal days, and 7 sick days without paperwork.
• Clear goals, open feedback, and personal development plans with covered learning opportunities.
• Fully covered team offsites for in-person collaboration and recharging.
• Provision of necessary tools and hardware for the role.

Hiring process

• TA screening.
• Assignment.
• Hiring Manager Interview.
• Final Interview.