Technical Solutions Engineer (Campus & WiFi)

TL;DR

Technical Solutions Engineer (Campus & WiFi): Supporting enterprise customers deploying Arista's campus switching and wireless LAN solutions with an accent on L2/L3 troubleshooting and RF planning. Focus on diagnosing complex wireless connectivity issues, validating bug reports in lab environments, and optimizing network performance.

Location: Sydney, Australia

Company

hirify.global is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.

What you will do

• Act as subject-matter expert for Arista EOS-based campus switching and WiFi 5/6/6E/7 platforms.
• Troubleshoot complex Layer 2/3 campus network issues including VLANs, STP/RSTP/MST, LACP, LLDP, and multicast.
• Support CV-CUE and Arista WiFi deployments, focusing on RF planning, channel management, and client connectivity.
• Diagnose wireless issues such as RF interference, 802.11 association failures, and roaming degradation.
• Collaborate with software engineering to reproduce issues in labs, track bugs, and validate fixes.
• Document recurring issues and contribute to internal knowledge-base articles and runbooks.

Requirements

• 5+ years of hands-on experience designing and supporting enterprise campus networks.
• Strong knowledge of IEEE 802.11 standards and RF fundamentals (SNR, RSSI, MCS rates).
• Deep understanding of BGP, OSPF, and modern fabric technologies like VXLAN/EVPN.
• Proficiency in forensic packet analysis using Wireshark, tcpdump, and OTA wireless captures.
• Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
• Exceptional English communication skills (written and verbal).

Nice to have

• Proficiency with Linux CLI, Python, or shell scripting for log parsing and automation.
• Experience with ZTP workflows and using REST/gRPC APIs for network management.
• Relevant certifications such as CWNE, CWSP, CWNA, CCNP/CCIE Enterprise, or Arista ACE.
• Prior experience in a TAC or post-sales technical support environment.

Culture & Benefits

• Engineering-led organization with a linear management structure and no silos.
• Direct access to the software and hardware engineering teams building the products.
• Inclusive environment that values diversity of thought and perspectives.
• Award-winning company culture focused on engineering excellence and work-life balance.