Senior IT Engineer (AI)

TL;DR

Senior IT Engineer (AI): Designing and building integrations between AI platforms and core business systems with an accent on API development and workflow automation. Focus on operationalizing AI tools like Gemini Enterprise and managing GCP infrastructure to enable secure AI-assisted development.

Location: Remote (US and UK) or onsite in Atlanta, Austin, Boston, Chicago, Denver, London, New York, or San Francisco

Company

Leading AI-powered customer engagement platform helping brands create individualized experiences at scale.

What you will do

• Design and build API-based integrations and workflow automations between AI platforms and business systems such as Salesforce, Snowflake, and ADP.
• Evaluate and operationalize AI tools, starting with Gemini Enterprise, as company needs evolve.
• Manage GCP resources, including APIs, billing, project configuration, and access controls.
• Collaborate with Enterprise Security to establish and support secure AI-assisted development processes.
• Maintain IT infrastructure using certificate management, DNS administration, and Terraform-based infrastructure-as-code practices.

Requirements

• Proven experience building integrations and tools that connect disparate systems.
• Professional proficiency with APIs, scripting, and cloud platforms.
• Experience as an AI practitioner, moving beyond prompting into building with AI tools.
• Ability to communicate technical concepts clearly to both technical and non-technical colleagues.
• Demonstrated ability to balance creative development with steady-state operational tasks.

Nice to have

• Familiarity with Terraform or other infrastructure-as-code tools.
• Experience with enterprise integrations involving Salesforce, Snowflake, or HRIS systems.
• Familiarity with Model Context Protocol (MCP) or AI agent frameworks.

Culture & Benefits

• Culture of innovation, collaboration, and inclusion where ideas are valued.
• Strong commitment to building a diverse and inclusive workplace.
• Growth-oriented environment encouraging continuous learning and professional development.
• Recognized as one of Inc’s Best Workplaces and Forbes’ Best Startup Employers.