Commercial Account Manager (AI)

TL;DR

Commercial Account Manager (AI/Analytics): Managing and expanding a portfolio of strategic enterprise customers across EMEA with an accent on AI-driven growth, customer retention, and strategic expansion. Focus on aligning AI-powered analytics capabilities with business goals, navigating complex matrixed organizations, and leveraging generative AI to scale customer engagement.

Location: Hybrid in London, UK (required in-office 3 days per week)

Company

hirify.global is an Agentic Analytics Platform that empowers enterprises to transform insights into action through AI-powered analytics.

What you will do

• Manage the end-to-end lifecycle of strategic enterprise accounts across EMEA, focusing on renewals and "land-and-expand" strategies.
• Act as a consultative partner to align AI-driven analytics with customer business goals and measurable ROI.
• Build and maintain executive relationships within complex, multinational, and matrixed organizations.
• Use generative AI and automation to personalize customer engagement and identify expansion opportunities.
• Deliver Executive Business Reviews (EBRs) and enablement sessions to communicate business impact using AI insights.
• Collaborate with Solution Consultants, Product, and Customer Success teams to execute data-informed account strategies.

Requirements

• Proven track record of revenue growth and relationship expansion within complex EMEA enterprise accounts.
• Experience closing large-scale renewals and expansions in multinational organizations.
• Ability to leverage AI, automation, or advanced analytics for customer retention and growth strategies.
• Strong consultative mindset and ability to navigate diverse cultural and regulatory environments across EMEA.
• AI Literacy: Hands-on experience with industry-leading LLMs, prompt engineering, and integrating AI into daily workflows.
• Location: Must be based in or able to work from the London office 3 days per week.

Nice to have

• Additional European language skills.

Culture & Benefits

• Hybrid work model (3 days in-office) balancing in-person collaboration with flexibility.
• Culture built on Trust, Customer Obsession, Innovation, and Intensity.
• Inclusive environment ("hirify.global for All") welcoming diverse backgrounds and perspectives.
• Opportunity to work with cutting-edge Agentic AI and conversational analytics tools.