Team Lead, Global Mid-Market (Sales)

TL;DR

Team Lead, Global Mid-Market (Sales): Leading the North American Mid-Market Accounts team to drive strategic customer relationships and revenue growth with an accent on coaching, talent development, and sales strategy execution. Focus on scaling coaching solutions across organizations, optimizing the customer lifecycle, and leveraging data-driven insights to improve team performance.

Location: Toronto, Canada (Hybrid: 3 days in office)

Company

A global coaching platform dedicated to making professional coaching accessible to everyone to foster happier and more productive workplaces.

What you will do

• Lead, coach, and develop a high-performing team of Mid-Market Account Managers.
• Define and execute growth strategies across a portfolio of global accounts.
• Oversee pipeline health, revenue activation plans, and deal strategy.
• Build and maintain strong relationships with senior client stakeholders.
• Collaborate with Marketing, Solutions, and Product teams to influence roadmaps and growth.
• Track operational metrics and drive performance reviews to improve team efficiency.

Requirements

• Must be based in or able to work from Toronto, Canada.
• 3+ years of Mid-Market sales or Customer Success Management experience.
• 5+ years of total experience in business development or Customer Success.
• 2+ years of experience leading teams and managing performance.
• Strong background in HR consulting, leadership development, or L&D.
• Proficiency with sales systems such as Salesforce.
• Fluent in English.

Culture & Benefits

• Access to a world-class personal coach for professional and personal growth.
• Coaching benefits extended to friends and family.
• Annual learning budget for professional development.
• Weekly dedicated wellbeing hour with no meetings or emails.
• Charity days to support personal causes.
• Inclusive and collaborative work environment.