Remote Enrollment Specialist (Medtech)

TL;DR

Remote Enrollment Specialist (Medtech): Educating and enrolling eligible patients into Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs with an accent on patient outreach and eligibility assessment. Focus on conducting outbound calls, explaining program benefits, and ensuring accurate clinical documentation.

Location: Remote (Must be based in the US)

Company

Leading provider of scalable remote care management and technology solutions for healthcare practices to improve patient outcomes.

What you will do

• Initiate outbound contact with potential patients to determine eligibility for CCM and RPM services based on established criteria.
• Educate patients and their families on the benefits of remote monitoring and care coordination services.
• Guide eligible patients through the enrollment process and ensure all necessary forms are completed accurately.
• Maintain meticulous records of patient interactions, enrollment status, and program details.
• Ensure all patient enrollments adhere to current legal, ethical, and regulatory standards.
• Monitor and track enrollment performance to meet or exceed weekly goals.

Requirements

• National Certification in Medical Assisting (AAMA, NHA, NCCT, NAHP or similar) is a hard requirement.
• Must be a resident of the United States.
• Strong verbal and written communication skills with the ability to connect empathetically with patients.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and professional communication.
• Attention to detail and strong organizational skills for maintaining records.

Nice to have

• Experience in sales or customer service.

Culture & Benefits

• Fully remote work capabilities within the US.
• Competitive pay including paid training.
• Better work-life balance with a Monday-Friday schedule.
• Mission-driven environment focused on compassion, integrity, and excellence in patient care.

Hiring process

• Application review and selection of top profiles.
• Short screening call for shortlisted candidates to discuss qualifications and fit.