Supplier Relationship Manager (Quality Development)

TL;DR

Supplier Relationship Manager (Quality Development): Managing supplier qualification, development, and compliance for electronics and telecommunications products with an accent on quality planning and continuous improvement. Focus on reducing product risk, ensuring regulatory compliance for devices, and driving supplier capability through structured issue resolution.

Location: Hybrid (3 days in office, 2 days remote) in Milton Keynes, UK

Company

hirify.global is a leading telecommunications provider, operating core brands including EE and Plusnet to deliver connectivity at scale.

What you will do

• Lead end-to-end supplier quality activities, including new supplier qualifications, audits, and quality planning for OEM, ODM, and IoT products.
• Provide quality input during sourcing to ensure environmental, compliance, and due diligence standards are met.
• Manage ongoing supplier performance using scorecards, 8D investigations, and gap analysis to drive improvement.
• Support environmental testing and technical investigations to ensure products meet regulatory and reliability requirements.
• Build and maintain strong relationships with suppliers and internal stakeholders through site visits and audits.
• Contribute to team KPIs and functional objectives focused on product quality and compliance.

Requirements

• Experience in electronic/telecommunications product design, manufacture, and quality within supplier or OEM/ODM environments.
• Strong knowledge of lean manufacturing and quality tools such as 8D, DFM, SPC, APQP, and Six Sigma.
• Working knowledge of quality and safety standards, including ISO 9001, ISO 14001, RoHS, REACH, and EN 62368.
• Must be based in the UK to support the hybrid office requirement in Milton Keynes.
• Ability to travel internationally for supplier site visits and audits.

Culture & Benefits

• 10% on-target annual bonus.
• Comprehensive wellbeing support, including 24/7 online private GP access for employees and immediate family.
• Market-leading parental leave with 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption.
• Strong pension scheme with a 10% company contribution.
• Flexible working arrangements and a holiday purchase scheme.
• Employee discounts on EE and BT products and services.