Records Retrieval Manager (Medical)

TL;DR

Records Retrieval Manager (Operations): Managing the day-to-day execution and evolution of the records retrieval team with an accent on people leadership and process innovation. Focus on scaling retrieval operations through tech-enabled and AI-powered workflows while maintaining hands-on quality control.

Location: Remote (United States)

Salary: $87,500 - $115,000

Company

hirify.global is a modern, tech-driven organization focused on revolutionizing industry problems through innovation and technology.

What you will do

• Lead the day-to-day operations of the records retrieval team, acting as an operational extension of senior leadership.
• Develop and hold a seasoned team accountable while driving the department's bigger-picture evolution.
• Build and implement systems to optimize operational efficiency and scale.
• Evolve retrieval operations toward AI-powered, tech-enabled workflows.
• Maintain a hands-on approach by performing quality checks, conducting 1:1s, and covering for team absences.

Requirements

• Must be based in the United States.
• 4+ years of firsthand experience in records retrieval.
• 2+ years of experience managing remote teams.
• Hands-on experience with online medical records request portals such as Datavant or MRO.
• Ability to step in and perform operational tasks without hesitation.

Nice to have

• Demonstrated interest in AI tools and workflow automation.

Culture & Benefits

• Competitive compensation including stock options.
• Premium medical, dental, and vision coverage, with 100% premiums covered for some plans.
• Remote-first environment with flexible PTO and home office setup.
• Culture that rewards results and supports work-life balance.