Billing Coordinator (Legaltech)

TL;DR

Billing Coordinator (Legaltech): Managing the full invoicing cycle and high-volume transactions for a litigation technology platform with an accent on client relationship management and process optimization. Focus on ensuring payment accuracy, resolving cross-functional bottlenecks, and improving billing workflows.

Location: Remote (United States). Must be able to work Monday through Friday, 12:00 PM - 8:30 PM PT or 9:30 AM - 6:00 PM ET, and one Saturday per month.

Salary: $20-$23 per hour

Company

hirify.global is a litigation technology company transforming the court reporting industry by providing modern solutions and simplifying complex workflows for law firms.

What you will do

• Own the full invoicing cycle and process high-volume transactions, including PDOs and expedite requests.
• Serve as the primary point of contact for clients and providers to resolve billing requests professionally.
• Identify process gaps in billing workflows and implement improvements.
• Collaborate cross-functionally to route and resolve issues that block internal teams.
• Apply professional judgment to solve real-world billing problems and escalate issues smartly.

Requirements

• 1+ years of experience in a high-volume, fast-paced environment.
• Strong communication, critical thinking, and high attention to detail.
• Must be based in the United States.
• Availability to work specific time zone shifts (PT/ET) and one Saturday per month.

Nice to have

• Startup experience.

Culture & Benefits

• Equity through stock options.
• Premium Medical, Dental, and Vision coverage (with 100% premiums covered for some plans).
• Meaningful coaching and support from billing leadership.
• Modern tool stack including Google Workspace, Slack, and Zendesk.
• Culture of integrity, innovation, and a hospitality mindset.