Abuse Investigator

TL;DR

Abuse Investigator (SQL/Python): Investigate harmful activity on OpenAI’s platform with an accent on violent threats, coordinated abuse, and other high-risk public safety threats. Focus on analyzing large datasets, building scalable abuse signals and detection methodologies, and partnering across Policy, Legal, Engineering, and Integrity to drive enforcement actions and proactive mitigations.

Location: New York City and Remote (US)

Company

OpenAI is an AI research and deployment company focused on safely deploying general-purpose AI.

What you will do

• Investigate reports, leads, and escalations involving violent threats, coordinated abuse, and other threats to public safety.
• Use SQL and Codex to query large datasets, analyze user behavior, identify suspicious activity, and uncover novel abuse patterns.
• Use Python and Codex to automate investigative workflows, process/analyze data, and develop abuse detection methodologies.
• Develop and refine abuse signals, behavioral indicators, and tracking methodologies to enable scalable detection and enforcement.
• Partner with engineering teams to design/improve internal tooling, data pipelines, reporting, and investigation workflows; evaluate efficiency with metrics.
• Conduct rapid triage for urgent escalations, communicate findings to stakeholders, and support an on-call rotation for time-sensitive investigations.

Requirements

• Location: Must be based in New York City and work in a hybrid in-office model.
• 5+ years of experience conducting investigations involving violent actors, terrorism-related activity, trust & safety, law enforcement investigations, intelligence analysis, or related fields (ideally with a public safety component).
• Strong SQL skills and experience using data analysis to support investigations, identify trends, and answer complex investigative questions.
• Practical experience using Python for data analysis and workflow automation (investigative tooling or operational analytics).
• Experience developing scalable processes, detection methodologies, or automated approaches to investigations.
• Ability to clearly communicate investigative findings and recommendations to technical and non-technical stakeholders in fast-moving environments.

Culture & Benefits

• Hybrid in-office work model based in New York City.
• Work involves sensitive content (violent, extremist, sexual, or child safety-related) in high-stakes, time-sensitive situations.
• On-call rotation supporting urgent investigations and threat assessments.
• Cross-functional collaboration across Policy, Legal, Product, Engineering, and Leadership.