Director, R&D Finance (SaaS)

TL;DR

Director, R&D Finance (SaaS): Managing financial planning and analysis for Channel and Engagement Experiences Product teams with an accent on product investment prioritization and R&D portfolio optimization. Focus on driving financial rigor, conducting ROI analysis for new product launches, and developing long-range planning frameworks.

Location: Remote (US). Not eligible to be hired in CA, CT, NJ, NY, PA, and WA.

Salary: $171,200 – $251,600

Company

Twilio is a cloud communications platform that empowers businesses to create personalized customer experiences through innovative APIs.

What you will do

• Establish ROI analysis standards and lead business case development for new product launches and feature investments.
• Translate long-term product strategy into sustainable financial frameworks for Long-Range Planning (LRP) scenarios.
• Partner with R&D leadership to assess product performance and evaluate roadmap investments.
• Provide strategic financial insights to guide investment decisions and optimize resource allocation across the product portfolio.
• Lead, mentor, and develop a high-performing team of 3 to 4 financial analysts.
• Oversee the development of flexible financial models to support scenario planning and M&A opportunities.

Requirements

• 12+ years of FP&A experience in progressive financial roles.
• Strong financial modeling skills, including product forecasts (revenue & COGS) and pricing impacts.
• Experience evaluating product business cases, customer adoption trends, and unit economics.
• Proficiency in Anaplan and comfort working with large datasets.
• Excellent communication skills with experience working with Senior Leadership (VP+).
• Must be based in the US (excluding restricted states).

Nice to have

• Bachelor's degree in Finance, Business, Economics or related field.
• Familiarity with API/platform monetization models and usage-based revenue structures.

Culture & Benefits

• Remote-first work culture with a strong emphasis on connection and global inclusion.
• Comprehensive health care insurance and a 401(k) retirement account.
• Generous paid time off, including sick, personal, and parental leave.
• Eligibility for company equity and corporate bonus plans.
• Opportunities for occasional travel to participate in project or team in-person meetings.