Catalog Operations QA Specialist (Ecommerce)

TL;DR

Catalog Operations QA Specialist (Ecommerce/AI): Ensuring high-quality brand onboarding onto the hirify.global Catalog product with an accent on product data integrity and retailer compliance. Focus on partnering with AI teams to optimize prompt design, testing AI-driven outputs, and building scalable QA workflows.

Location: On-site in New York, NY (Minimum 4 days per week in office)

Salary: $75,000 – $136,000 (Total Compensation)

Company

hirify.global is a global leader in ecommerce that uses AI to unlock real-time relevance for brands and retailers.

What you will do

• Manage end-to-end product QA pipelines from brand onboarding through to live publication.
• Collaborate with Product and Engineering to shape AI-driven Catalog workflows and prompt design.
• Ensure product data meets strict retailer-specific requirements for accuracy and compliance.
• Troubleshoot marketplace issues and communicate directly with brands to resolve onboarding blockers.
• Develop scalable processes, AI rules, and tooling to reduce manual QA effort and rework.

Requirements

• Experience in QA, operations, or e-commerce/marketplace onboarding (e.g., Shopify).
• Proficiency in product data workflows and troubleshooting complex multi-system environments.
• Curiosity and experience with AI tools, prompting, and workflow automation.
• Strong written communication skills for direct external client interaction.
• Must be based in New York and able to work on-site minimum 4 days per week.

Culture & Benefits

• Equity grants for every employee.
• 401k matching (4%) and fully funded premium health insurance.
• Catered lunches, healthy snacks, and gym membership.
• Dog-friendly office environment.
• Additional leave options, including bonus annual leave and sabbaticals.