Senior Analyst, Industry Insights Retailers (Retail)

TL;DR

Senior Analyst, Industry Insights Retailers (Data Analytics): Delivering retail measurement insights and analysis for Retailer clients in South Africa with an accent on service management and thought leadership. Focus on optimizing customer experience through the NIQ Connect platform and promoting guided analytics self-service.

Location: Johannesburg, South Africa

Company

The world’s leading consumer intelligence company delivering the Full View™ of consumer buying behavior through advanced analytics.

What you will do

• Deliver value analysis and performance overviews aligned with strategic business priorities for Retailer clients.
• Generate thought leadership materials and support account teams in building prospect client conversations.
• Utilize the NIQ Connect platform to incorporate guided analytics and promote self-service capabilities for clients.
• Promote the use of NIQ Discover for data pulling, reporting, and solving business issues.
• Plan and conduct trainings with clients to ensure effective use of NIQ tools and systems.
• Collaborate with Consulting Leads, Operations, and Retailer Verticals to transform the customer experience.

Requirements

• Graduate degree, preferably with a background in Statistics (Masters Degree preferred).
• Strong numeric and logical thinking with excellent analytical skills.
• Fluent in spoken and written English.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to work independently and effectively within a team.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• Trust-based feedback culture with diverse training possibilities.