CMS Content and Data Author (Contentful)

Location: Hybrid in Birmingham, England, United Kingdom; up to 40% of the time can be worked from home. After 12 months, working from abroad is available for up to 90 days per year.

Company

The Integrate department supports digital content delivery across web and app touchpoints.

What you will do

• Manage and publish digital content across websites and mobile applications during trading and campaign cycles.
• Build, edit, and maintain promotional, product, homepage, landing page, and feature content in the CMS.
• Translate high volumes of product and promotional information into accurate, compliant, publish-ready content.
• Validate pricing, product descriptions, imagery, metadata, promotional messaging, and other product data.
• Coordinate quality checks, approvals, previews, scheduling, and go-live activities across multiple digital channels.
• Identify workflow improvements and help troubleshoot publishing issues during live delivery periods.

Requirements

• Previous experience as a CMS Author, Content Editor, or Digital Content Executive.
• Experience using Contentful is required.
• Experience publishing content across websites or mobile apps at scale.
• Strong attention to detail and experience with content validation, QA, approvals, and governance.
• Ability to manage high volumes of product, promotional, or campaign content within fixed deadlines.
• Experience collaborating with marketing, UX, QA, development, and strategy teams; familiarity with spreadsheets, product data, asset management systems, structured content models, and reusable components.

Nice to have

• Awareness of SEO, accessibility, and digital compliance best practices.
• Understanding of digital customer journeys and content best practices.

Culture & Benefits

• Hybrid Smart Working with up to 40% from home and the option to work from abroad for up to 90 days per year after 12 months.
• 25 days of holiday plus bank holidays, a paid Wellbeing Day, flexible bank holidays, and the option to buy or carry over up to five additional days.
• Enhanced family-friendly leave, three additional days for weddings or honeymoons, and an Employee Assistance Programme.
• Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving.
• Professional qualification funding, wellbeing workshops, community groups, a paid Volunteer Day, and employee recognition and referral bonuses.