Senior Backend Engineer (AI Agents)

TL;DR

Senior Backend Engineer (AI Agents): Building and optimizing scalable backend systems to power next-generation AI Agents for enterprise contact centers with an accent on agent orchestration, memory management, and low-latency inference pipelines. Focus on designing event-driven architectures, implementing high-throughput API layers, and productionizing AI model behaviors at scale.

Location: Remote (United States)

Company

hirify.global is an AI-native platform that transforms enterprise contact centers into engines of customer intelligence and operational efficiency.

What you will do

• Design and build scalable backend systems and orchestration frameworks for real-time AI Agents.
• Architect systems for agent memory, context management, and state persistence across interactions.
• Implement low-latency inference pipelines integrating LLMs, SLMs, and external tools.
• Develop evaluation (evals) frameworks and continuous improvement loops for production AI agents.
• Optimize event-driven, asynchronous workflows and robust API layers using REST and gRPC.
• Collaborate with Applied AI/ML teams to productionize models and translate customer workflows into agentic systems.

Requirements

• 5+ years of experience in backend engineering, distributed systems, or platform engineering.
• Proven track record of building high-scale, production-grade backend systems.
• Strong expertise in real-time processing, streaming, or event-driven architectures.
• Proficiency in API design (REST, gRPC) and microservices architectures.
• Experience with SQL/NoSQL databases and data modeling for high-scale systems.
• Hands-on experience with Docker, Kubernetes, and cloud platforms (AWS/GCP/Azure).

Nice to have

• Experience with LLMs, conversational AI, or RAG pipelines in production.
• Familiarity with agent frameworks, tool calling, and multi-step reasoning systems.
• Experience building vector databases or AI evaluation systems.
• Knowledge of prompting strategies and model behavior optimization.

Culture & Benefits

• Competitive compensation with performance-based upside.
• Flexible vacation policy and health insurance coverage.
• Opportunity to work with a globally distributed, high-impact team.
• Regular team offsites and in-person collaboration.