Partnerships & Go-To-Market Associate

TL;DR

Partnerships & Go-To-Market Associate: Managing partner relationships and driving GTM initiatives for a B2B payment platform with an accent on inbound case management, partner enablement, and prospect engagement. Focus on coordinating cross-functional collaboration, delivering product walkthroughs, and gathering customer insights to support retention and growth.

Location: Must be based in New York City (Hybrid: 3 days in-office requirement)

Salary: $76,000 - $86,000

Company

hirify.global builds B2B payment tools designed to help small business owners streamline back-office operations and focus on their core business.

What you will do

• Manage inbound case resolution for partner relationship managers, serving as a primary escalation point.
• Conduct proactive check-ins and engagement activities with high-touch partners.
• Deliver product walkthroughs and demos for partner-referred prospects.
• Gather customer feedback through Voice of Customer calls to support retention and expansion.
• Support partner sales motions by co-selling and moving qualified deals forward.
• Create and maintain enablement materials, including decks, one-pagers, and sales assets.

Requirements

• 1–2 years of experience in customer success, client servicing, or partnerships.
• Strong written and verbal communication skills with experience presenting to stakeholders.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Experience with or willingness to learn Salesforce, Zendesk, Tableau, and Redash.
• Must be authorized to work in the U.S. (E-Verify participant).

Culture & Benefits

• Competitive compensation with bonus component.
• Comprehensive medical, dental, and vision plans with up to 100% employer-paid coverage.
• 401K matching program.
• Generous vacation time, sick days, and parental leave.
• Fully stocked kitchens, weekly Seamless stipend, and catered meals.
• Collaborative, dog-friendly office environment in New York City.