Senior Business Analyst (Salesforce)

TL;DR

Senior Business Analyst (Salesforce): Designing and optimizing Salesforce solutions for the utilities sector with an accent on requirements modeling and solution design. Focus on managing client-facing interactions, refining functional processes, and delivering value within agile frameworks.

Location: Hybrid, Lisbon, Braga or Coimbra, Portugal

Salary: 28,000–52,000 EUR

Company

A specialized IT consulting partner with 18 years of experience helping clients navigate fast-moving markets through an agile, people-centered approach.

What you will do

• Lead the analysis and design of Salesforce solutions, primarily for clients in the Utilities sector.
• Conduct requirements modeling and develop detailed solution designs.
• Act as the primary point of contact for clients, ensuring a customer-oriented approach.
• Define and optimize complex functional business processes.
• Collaborate with cross-functional teams within an agile environment.

Requirements

• 4–5+ years of experience with Salesforce, preferably in multi-cloud environments.
• Mandatory hands-on experience in Utilities sector projects.
• Strong expertise in requirements modeling and solution design.
• Proven experience in client-facing roles with clear, structured communication skills.
• Practical experience working within agile methodologies.

Culture & Benefits

• No-term full-time contract with comprehensive health insurance.
• 26 days of paid vacation annually (including 22 standard days and 4 additional holidays).
• Meal allowance provided via Coverflex.
• Annual budget dedicated to professional training.
• Referral bonuses, special discounts, and flexible options.
• A team-oriented culture within a dynamically growing international company.