UX Designer (AI)

TL;DR

UX Designer (AI) (ITSM): Designing and refining AI-powered features for the next generation of service management platforms with an accent on human-centered design and intuitive user experiences. Focus on rapid prototyping of AI concepts, facilitating collaborative ideation, and integrating accessibility and inclusivity into complex workflows.

Location: Must be based in or able to work from hirify.global headquarters in Delft (Netherlands), Kaiserslautern (Germany), or Budapest (Hungary)

Salary: €4,500–€5,000

Company

An international software company specializing in service management with 700 employees and 5,000 customers worldwide.

What you will do

• Prototype and refine AI-powered concepts, including the creation and governance of agents.
• Manage the entire design process from initial discovery and research to final delivery.
• Create wireframes, mockups, user flows, and prototypes using Figma and other modern tools.
• Facilitate collaborative ideation and problem-solving within a product triad of PMs and Engineers.
• Ensure consistency and efficiency by contributing to and evolving the company design system.
• Validate designs through usability testing, feedback gathering, and data analysis.

Requirements

• 5+ years of professional experience in UX design at a medior or senior level.
• Bachelor’s degree or vocational qualification in design, HCI, or a related field.
• Proven experience shipping and measuring the success of AI-powered features.
• Proficiency in Figma and experience working with design systems.
• English proficiency to ensure clear communication across international teams.
• Passion for accessibility, inclusivity, and solving complex design challenges.

Culture & Benefits

• "10 to Grow": 10% of working time and a dedicated budget for personal development.
• Generous paid parental leave (full salary for 9 weeks and 50% for 17 weeks).
• Paid volunteering opportunities during work hours.
• Equipment including a laptop and a salary that grows with your experience.

Hiring process

• Initial application review of CV and cover letter.
• Phone screening to align expectations.
• Culture fit interview.
• Deep dive interview on job details and technical skills.
• Contract discussion and onboarding.