Senior Consultant (Supply Chain)

TL;DR

Senior Consultant (Supply Chain): Managing support instances and serving as the escalation point between clients and partners for cloud-based supply chain solutions with an accent on technical implementation and relationship management. Focus on executing system configurations, managing project deadlines, and analyzing client business objectives to ensure successful product adoption.

Location: Hybrid; regular in-office presence required at the Minneapolis office

Salary: $76,700 - $118,900

Company

Leading provider of cloud-based supply chain management solutions serving a global network of retail trading partners.

What you will do

• Perform post-sale initial technical implementation of technology products.
• Execute installation, upgrades, testing, and system configuration as part of implementation projects.
• Manage support instances and serve as the primary escalation point between clients and partners.
• Consult with clients to analyze operational needs and align solutions with business objectives.
• Track project progress to ensure deadlines are met and stakeholders remain informed.

Requirements

• Minimum 5 years of related experience with a Bachelor’s degree, or 3 years with a Master’s degree.
• 3+ years of experience in account management, relationship management, or product management.
• Strong relationship building and interpersonal skills, especially for phone-based communication.
• Demonstrated organization and prioritization skills with the ability to handle multiple concurrent activities.
• Must be based in or able to work from the Minneapolis office (Hybrid model).

Nice to have

• Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers.
• Proficiency with MS Office (Word, Excel, Outlook) and internet browsers.

Culture & Benefits

• Comprehensive benefits package supporting health, well-being, and financial security.
• Collaborative and inclusive work environment that values innovation and continuous improvement.
• Commitment to diversity, equity, and inclusion, ensuring all employees feel valued and empowered.
• Competitive compensation tailored to experience, skills, and performance.