Staff Business Data Analyst (Network Planning)

TL;DR

Staff Business Data Analyst (Network Planning): Developing and standardizing optimized network plans and capacity frameworks for global operations with an accent on KPI definition, workforce modeling, and cross-functional alignment. Focus on implementing AI/GenAI tools for planning, managing capacity risks, and scaling analytical infrastructure to improve customer and employee experiences.

Location: San Diego, California

Salary: $151,000 - $204,000

Company

hirify.global is a global financial technology platform powering prosperity for millions of customers via products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Own headcount, hiring, and capacity planning frameworks at the IG level, balancing service levels and cost outcomes.
• Define and standardize KPI frameworks and decision-making infrastructure across the organization.
• Lead operational impact assessments for global product, skill, and channel launches.
• Partner with technology teams to implement new planning tools and automation capabilities.
• Implement AI/GenAI and BI tools to optimize initiative-level planning outcomes.
• Mentor junior analysts on technical execution, storytelling, and stakeholder influence.

Requirements

• 7+ years of experience in capacity planning, workforce management, or labor modeling.
• 3+ years of program or project management experience leading cross-functional delivery.
• Advanced proficiency with SQL and Excel.
• Working knowledge of big data tools (e.g., Redshift, Spark) and BI platforms (e.g., Tableau, Qlik).
• Proven ability to model complex capacity scenarios and influence Director+ stakeholders.
• Must be based in San Diego, California

Culture & Benefits

• Competitive compensation package with a strong pay-for-performance rewards approach.
• Eligibility for cash bonuses and equity rewards.
• Comprehensive benefits package for full-time employees.