Technical Account Manager III (iGaming)

Location: Oregon Statewide, United States

Salary: $94,020–$110,880 USD per year

Company

hirify.global develops gaming products and services, including casino, betting, and secure payment solutions, serving customers across more than 100 jurisdictions.

What you will do

• Act as a post-sales technical liaison for assigned customer accounts.
• Build relationships with customer technical contacts and maintain knowledge of their environments and systems.
• Coordinate incident communication, issue resolution, and escalation management.
• Participate in customer reviews and meetings and help prepare customers for product or environment changes.
• Identify and escalate risks while supporting alignment across internal hirify.global teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Significant experience in customer-facing technical roles such as Technical Account Manager, Sales Engineer, or Systems Engineer.
• Deep understanding of enterprise software, infrastructure, and IT operations.
• Experience managing large-scale or complex customer environments.
• Strong executive communication, organization, and leadership skills.

Culture & Benefits

• Collaborative environment focused on accountability, ownership, innovation, and results.
• Comprehensive benefits package may include 401(k) contributions, medical, dental, and vision insurance.
• Life and disability coverage, paid time off, tuition reimbursement, and wellness programs may be available.
• Depending on the role, bonus or commission opportunities may apply.