Account Manager (Fixed Term)

TL;DR

Account Manager (Fixed Term): Managing day-to-day client operations and delivery of multiple brand workstreams across global campaign and social content, with an accent on project scoping, resourcing, budgeting, and timeline control. Focus on briefing creative/production teams, challenging briefs constructively, and using GenAI tools to improve account and project management output while maintaining quality under pressure.

Location: London, United Kingdom

hirify.global designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, part of the Brandtech Group.

What you will do

• Lead day-to-day account management across multiple brands as the primary client contact for briefs, timelines, and project status.
• Define project scope and create plans for tasks, resources, timelines, and deliverables across concurrent workstreams.
• Book and manage creative, design, and production resources, ensuring teams are accurately briefed and equipped to deliver.
• Build trusted relationships with senior clients, proactively communicate throughout the project lifecycle, and negotiate scope/timeline/resource compromises.
• Ensure deliverables (social assets, campaign content, and global master assets) are produced, reviewed, and delivered within agreed timeframes.
• Estimate costs, establish budgets, track spend, adjust forecasts, and report on GP and MI; collaborate with central teams and partner agencies.

Requirements

• Solid experience as a Project Manager, Account Manager, or hybrid PM/AM in a creative agency or in-house creative environment.
• Proven ability to manage multiple complex projects simultaneously and deliver consistently within agreed timeframes in high-pressure settings.
• Experience with social media strategy and content ideation, including briefing for effective platform-specific content.
• Familiarity with photography, video production, and digital content creation workflows.
• Strong client-facing communication skills (written and verbal) for meetings, reports, briefing documents, and project updates.
• Experience managing project-level budgets (cost estimation, spend tracking, purchase orders, and financial performance reporting).

Nice to have

• Experience with global or multi-market brand programmes; luxury or spirits category experience is an advantage.
• Proficiency with GenAI tools and building AI-assisted workflows for account and project management.
• Ability to critically evaluate AI-generated outputs and apply sound judgment before acting.

Culture & Benefits

• Fixed-term contract for 4 months, with view of possible extension.
• Values-driven environment focused on ambition, imagination, inspiration, continuous learning, and results.
• Pro-inclusive and anti-racist culture across community, clients, and creations.
• Sustainability goals with science-based emissions reduction targets embedded into the project lifecycle.