AI & Experience Orchestration Director (AI)

TL;DR

AI & Experience Orchestration Director (AI): Leading strategic engagements and accelerating the adoption of native AI and Experience Orchestration capabilities with an accent on translating business goals into impactful AI use cases. Focus on driving field execution, orchestrating complex sales opportunities, and serving as a subject matter expert for senior and C-level stakeholders.

Location: Must be based in the United Kingdom

Company

hirify.global is a global leader in AI-powered Experience Orchestration, empowering organizations to create personalized customer and employee experiences at scale.

What you will do

• Lead strategic engagements and guide deal strategy in partnership with account executives.
• Demonstrate advanced AI expertise to technical and business stakeholders at the C-level.
• Drive field execution of sales campaigns and enablement initiatives across the AI portfolio.
• Lead customer workshops to shape AI use cases, prioritization frameworks, and pilot opportunities.
• Capture customer insights to influence cross-functional teams in product, marketing, and customer success.
• Model best-practice sales motions and provide hands-on support for proposals and presentations.

Requirements

• Must be based in the United Kingdom
• 10 to 12 years of experience in software, cloud, or AI-related roles.
• Proven expertise in AI-powered customer experience and conversational AI solutions.
• Experience in sales overlay, specialist, or subject matter expert functions.
• Ability to influence without direct authority and manage multiple concurrent work streams.
• Strong critical thinking, problem-solving, and communication skills.

Nice to have

• Experience selling leading AI solutions for customer experience or contact center transformation.

Culture & Benefits

• Collaborative and inclusive global team environment.
• Emphasis on empathy and authentic partnership with colleagues and clients.
• Competitive benefits and perks typical of large technology companies.
• Independence to take ownership of work and make a significant impact.