Technical Support Coordinator (Telecommunications)

TL;DR

Technical Support Coordinator (Telecommunications): Managing logistics and technical operational services for the Metropolitan Police with an accent on equipment delivery, asset tracking, and stock management. Focus on ensuring efficient equipment distribution and maintaining secure stores.

Location: Onsite in London, UK. Must have lived in the UK for 5 consecutive years or longer to obtain SC Level + NPPV security clearance.

Company

hirify.global provides software and technical services for mission-critical operations.

What you will do

• Accept and check deliveries of consignments from suppliers.
• Record and document equipment movement using ServiceNow and Microsoft Office.
• Prepare and book technical kit deliveries for customers.
• Deliver equipment to customer sites using company pool vehicles.
• Participate in simple functional testing of technical equipment.

Requirements

• Full UK driving licence is essential.
• Proficiency in Microsoft Office, specifically Excel.
• Experience with database usage and excellent customer service skills.
• Pre-existing right to work and travel within the UK.
• Ability to successfully undergo SC Level + NPPV security checks.

Nice to have

• Familiarity with IT networks, Public Safety Radio, or Telecommunications.

Culture & Benefits

• 25 days paid holiday with the option to buy or sell.
• Group Pension Plan and 4x basic salary life assurance cover.
• A wide selection of flexible benefits tailored to individual needs.
• Access to an employee assistance programme for personal and professional support.