Systems Operations Analyst (Fintech)

TL;DR

Systems Operations Analyst (Fintech): Supporting and maintaining the Tempo Timesheets application within the hirify.global Global Jira environment with an accent on master data management, end-user support, and process automation. Focus on collaborating with Jira administrators and key stakeholders to drive application improvements and ensure system reliability for a global user base.

Location: Must be based in Taguig, Philippines (Hybrid: at least 2 days per week in office).

Company

hirify.global is a global technology leader committed to building more open, transparent, and inclusive financial markets.

What you will do

• Provide end-user support for the Tempo Timesheets application.
• Manage master data including resource allocation, team building, and project updates.
• Drive application improvements and automation initiatives.
• Execute month-end reporting for Business Control.
• Collaborate with Jira administrators and conduct regression testing for system upgrades.
• Maintain comprehensive user and system documentation.

Requirements

• Must be based in or able to commute to Taguig, Philippines.
• Fluent in English with excellent communication skills.
• Degree in Accounting, Finance, or IT preferred.
• Experience in business analysis, specifically implementing or supporting time-tracking tools.
• Strong organizational skills and attention to detail.
• Ability to build effective relationships with stakeholders.

Culture & Benefits

• Hybrid work model with autonomous, fast-paced environment.
• Comprehensive HMO coverage for employee and dependents.
• Financial benefits including employee stock purchase plan, equity grants, and retirement plan.
• Annual bonus and access to e-learning platforms.
• Commitment to diversity, inclusion, and employee wellness.