Technical Account Manager (AI)

TL;DR

Technical Account Manager (AI): Supporting global strategic accounts by bridging the gap between sales, customer success, and product teams with an accent on solution consulting and technical advisory. Focus on designing tailored advertising solutions, guiding platform adoption, and ensuring measurable business outcomes for enterprise-level clients.

Location: Must be based in London, UK (Hybrid work model).

Company

hirify.global is an AI-powered advertising technology company that integrates media, creative, and intelligence to transform ad experiences for global brands.

What you will do

• Partner with Global Strategic Partners to support new business opportunities and account expansion.
• Lead technical discovery sessions to define customer objectives and success criteria.
• Design and present tailored solution recommendations aligned with customer needs.
• Deliver product demonstrations and solution walkthroughs for diverse stakeholder groups.
• Act as a trusted technical advisor throughout the sales and onboarding lifecycle.
• Collaborate with Product, Engineering, and Customer Success teams to resolve challenges and inform product development.

Requirements

• Must be based in London, UK.
• Experience in Technical Account Management, Solutions Consulting, or similar customer-facing technical roles.
• Ability to translate complex customer requirements into practical, scalable solutions.
• Strong presentation and communication skills for both technical and non-technical audiences.
• Experience with digital advertising platforms such as Meta, Google Ads, or DSPs.
• Comfort discussing integrations, data flows, and technical concepts with enterprise clients.

Culture & Benefits

• Inclusive global culture with over 750 employees across 13 countries.
• Flexible hybrid work model with the option to work abroad for up to 30 days annually.
• Comprehensive rewards including equity options and performance-based incentives.
• Focus on wellbeing with healthcare packages and mental health services.
• Commitment to work-life balance with paid holidays and family leave.